Legal & privacy constraints in combination with usability issues such as design inconsistencies and poor immersion hinder growth. Without addressing these challenges, voice interactions risk staying underutilized, missing their potential to create a seamless, intuitive experience.
design inconsistencies
Limited foundational research
adoption / retention of voice users
Collaboration and partnership with stakeholders is key to identifying and working on efforts that have the highest potential for impact. This work starts with relationship building and understanding how performance is being gauged for the target domain.
My broad experience working in product and software development allows me a deeper understanding of how to approach this work, what kinds of questions to ask and how to communicate with stakeholders in these roles.
Product Managers
designers
engineers
data scientists
research partners
legal and privacy
Presenting essential findings to relevant stakeholders for informed decision-making.
Promoting and endorsing valuable insights beyond immediate contexts to influence broader domains and to support gloabal practices.
Offering insights on specific aspects to various audiences through tailored presentations.
Collaborating with fellow researchers to provide comprehensive viewpoints and insights to broader audiences.
To increase exposure and support progress through continued studies, research libraries provide broad access and a reference point for other researchers.
1/3 of findings from high-priority roadmap items were novel findings; creating awareness and clarity, allowing the team to make decisions.
Updates and refinements in the UI, both concept and in-market.
My studies became a key reference for voice-based design decisions in other domains including future products; augmented reality and wearables.
Insights shaped broader discussions on voice technology, guiding half-planning for product managers, designers, researchers, engineers and data science.
